FAQ | Frequently Asked Questions

What is an OBI

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An OBI is a small paper strip included with most Japanese CD and vinyl releases. It contains release information such as the title, release date, catalog number, and so on. With each item I have for sale, I added a category called “OBI” which says if it’s included (YES), missing (NO), or if the music release never contained an OBI in the first place (NEVER).

I cannot play cassette/VHS, can you send me a rip?

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Yes, I can digitise the cassette or VHS tape for you after you buy it, but only on request, so be sure to send me an additional email using the CONTACT form on this site right after buying saying you want a digital rip of your item too. I will then send you the files AFTER shipping the item to you in real life. Please know that there might be an additional day or two of shipping delay if you demand a digital rip.

How do you grade item conditions?

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My way of rating is super strict, so usually a medium or a bad item isn’t as bad as you’d imagine, but I still like rating it low just to make sure there’s no disappointments.

New: Factory sealed/unused.

Good: No flaws, is actually “very good”.

Medium: Visible flaws and wear, can be either “good”, “medium”, or “kinda bad”, it all falls in this category.

Bad: Can be disasterous condition, but can also be on the lower medium side.

BROKEN JEWEL CASE: Jewel cases of CD’s are very easily replacable, but I prefer not doing that myself so I’m sure I send the “original plastic” of the item to you. Feel free to replace a jewel case with a good one at home, but I’ll just rate most of them “bad” without changing the item.

How do you ship items?

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Super safe in a lot of bubble wrap. But each item also gets put in a tight thin plastic resealable sleeve, and on that resealable sleeve there will be a sticker with the item number (Store ID). So when you see your item arrive in this resealable plastic, don’t mistake it for being a sealed item please, and also don’t be scared if you see a sticker on your item: It’s not the original item, it’s on the extra sleeve I added.

Do accept returns/refunds?

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I don’t accept returns and don’t do refunds. Bought = Bought.

I ship my items very safely so the post will never be able to break them. And if you pay for tracked shipping, there’s also no chance it’ll get lost.

If something still goes completely wrong, given all of this, use the CONTACT form and we can resolve any serious and exceptional issues.

Do you accept reservations for items?

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I’ve almost only had trouble in the past with reserving items, even if it’s the nicest of people. Promises get broken, days become weeks, that become months or years, so no!

Can I get a special discount?

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No, the prices are already extremely low, a lot of items are cheaper than buy it now prices in Japan (not counting “shopping service” fees to buy from Japan, and shipping/importing from Japan). A lot of prices are exactly the same or lower that what I paid for them originally.