Refund & Returns Policy

Updated at 2024-11-15

Return & Refund Policy

Thanks for shopping at Visual Flower Shop.

As with any shopping experience, there are terms and conditions that apply to transactions at Visual Flower Shop. The main thing to remember is that by placing an order or making a purchase at Visual Flower Shop, you agree to the terms set forth below along with Privacy Policy.

If you are not happy with the product you bought, or don’t want it anymore, you will not be able to issue a refund for your item.

If there’s something seriously wrong with the product you bought, or if it is not as described, don’t hesitate to contact me, using the contact form on this website.

Refunds

If before shipping, Visual Flower Shop detects some issues with your item, your order may get cancelled, you will be notified about it in advance, and you will be refunded.

Every single product you buy is thoroughly inspected, checked for defects and packaged with utmost care to avoid transit/transportation damage as much as possible. Visual Flower Shop is not liable for damages that are caused to the items during transit or transportation.

If the product has already been shipped, returns, exchanges, or refunds are not allowed.

Product Availability and Limitations

If a product is out of stock when you buy it, even when this is not mentioned on the website, it will get cancelled, you will get notified, and you will get a full refund.

Your Consent

By using Visual Flower Shop, or making a purchase, you hereby consent to the Return & Refund Policy and agree to its terms.

Analog Media

Visual Flower Shop sells a lot of analog media, such as cassette or VHS. These are tested for playability before shipment, but due the nature of these types of product, deterioration over time is possible. Visual Flower Shop is not responsible for the deterioration of analog media over time.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact me.

Changes to the Return & Refund Policy

Should I update, amend or make any changes to this document so that they accurately reflect my Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, contact me first.

Contact Me

If, for any reason, You are not completely satisfied with any good or service that I provide, don’t hesitate to contact me and I will discuss any of the issues you are going through with my product.

You can use the CONTACT form on this website to get in touch!